Important!
Identification
Students are requested to present their ID cards to verify current registration.
Scheduling
Student Health uses an appointment scheduling system. Please call (319) 335-8394 to schedule a time to come.
Plan your time wisely!
Please arrive early to your appointment, and do not schedule right before a class.
A Typical Visit to SHS
Download this PowerPoint presentation for a tour of the facilities.
Information Sheet for Patients
This PDF file includes helpful tips and phone numbers.
Appointments
To schedule an appointment, please call 319-335-8394.
Routine appointments at Student Health Services are scheduled for anywhere from 15 minutes to 1 hour in length depending on the patient's 'complaint' (illness, injury, etc. - what you describe to the scheduling staff when you call). Your description helps the scheduling staff determine the most appropriate type and length of appointment to give you. However, even with your best description and our best guess in terms of scheduling, times can vary.
Sometimes an acutely injured or ill person might need to be worked into the clinic schedule so your physician/physician assistant could be running behind. Other times, your problem ends up being more complicated than either you or your provider first anticipated. What might seem like a run-of-the-mill infection could end up being more serious and requiring lab tests or other diagnostics to hone in on the correct diagnosis.
We try to do our best at Student Health to run on time and get you in and out as quickly as possible, while providing good medical care. Some good tips to keep in mind in scheduling appointments:
- Arrive early. Allow time to arrive for your appointment 15 minutes early to be sure you can get checked in and fill out any required paperwork before your scheduled appointment.
- Be as clear as you can when you call scheduling - the more specific you can be about your concerns, the better.
- Consider limiting appointments to your most urgent concern. Students occasionally have a list of concerns they would like addressed during a single appointment. While this is sometimes possible, it may not always be practical. Student Health is your primary care provider and we hope you will establish a relationship with a provider you choose to see again. We are happy to help you make another appointment for concerns that we weren't able to address this time.
- Give yourself some leeway - in most cases, it won't work to get to a 9:30 class after your 9 am appointment at SHS.
We hope this information helps you have the best possible experience using the Student Health Service. Please don't hesitate to call our schedulers to make an appointment (335-8394) or call the Nurse Line for health advice (335-9704).
Sarah Hansen, M.A., CHES
Associate Director for Education
Health Iowa Coordinator
Student Health Services
Page updated: 5/20/08
