Comments & Contact Info
We are continually trying to improve our services in order to better serve University of Iowa students. If you have ANY comments regarding Student Health & Wellness, please send them to us at UISHW@uiowa.edu. If you have specific medical questions, please contact our Nurse Line telephone service at 319-335-9704.
If you would like to submit a formal complaint please provide feedback (be as specific as possible), the specific outcome you are seeking and contact information. Your complaint can be emailed to UISHW@uiowa.edu, phoned to the SHW Administrative Office at 335-8392 or sent to our mailing address. The SHW Director or designee will address the complaint with you in a timely manner and to the best of their ability. Appropriate actions will be taken, if necessary, to resolve the issue. If you do not believe your concerns are resolved by the Director, you may submit a grievance to the Vice President for Student Life and/or UI Ombudsperson.
Do you have a concern about the Student Health & Wellness laboratory operation? We’d like to know. Send them to us at UISHW@uiowa.edu. You can also report your concerns to the Centers for Medicare and Medicaid Services. Click here for more information.
Do you feel someone at Student Health & Wellness went above and beyond their responsibilities to help you? To nominate a SHW staff member for an Above & Beyond Award for going above and beyond the call of duty: Complete and submit the nomination form.
Other contact information
General Phone: 319-335-8370
Fax (Immunizations): 319-335-7247
4189 Westlawn, Iowa City, IA 52242