Appointments & Info
Schedule online or call 319-335-8394 to make an appointment
Appointments are available in the Westlawn building (map). IMU Nurse Care also offers appointments in the IMU (map). Routine appointments at Student Health are scheduled for anywhere from 15 minutes to 1 hour in length depending on the patient's 'concern' (illness, injury, etc. - what you describe to the scheduling staff when you call). Your description helps the scheduling staff determine the most appropriate type and length of appointment to give you. However, even with your best description and our best guess in terms of scheduling, times can vary. We try to do our best at Student Health to run on time and get you in and out as quickly as possible, while providing high quality medical care.
Charges for missed appointments. There is a $15 charge for missed appointments.
When students make appointments and then don’t show up or call in advance, it reduces appointment availability for other students. That is why we ask you to please carefully check your schedule, plan ahead, and call us as soon as you know an appointment won’t work for you.
For our psychiatry area that is often booked far in advance and in high demand, we ask that you call 24 hours in advance to avoid this charge. For all other areas in the clinic, please call and leave us a message before 8 AM on the day of the appointment to avoid being charged.
Who we serve
Our medical services are available for current University of Iowa students.
We respect and support diverse perspectives, values and needs of others by providing an inclusive environment that serves individuals representing diverse races, ethnicities, national origins, ages, sexual orientations, gender identities, religions and abilities. Click here for services/info for LGBTQ students.
Things to keep in mind when scheduling appointments
- Arrive early. Arrive for your appointment 15 minutes early to be sure you can get checked in and fill out any required paperwork before your scheduled appointment.
- Be as clear and specific as you can when you call scheduling - the more specific you can be about your concerns, the better.
- Please do not schedule an appointment within an hour of another class or engagement, because appointments may take longer than expected.
Things to bring to your appointment
We encourage you to wear your own mask (cloth or other) to your appointment. This protects you and others from exposure to illness. Our staff will be wearing face shields and clinical staff will be wearing a mask under the face shield.
- Student ID
- Insurance card
- Policyholder's date of birth and employer (if insurance is employer-sponsored)
What is MyChart?
Student Health is part of UI Health Care, and offers MyChart, the online portal to your medical record. If you've never had a visit to Student Health, follow the sign-up instructions as a New User of MyChart. Click the blue "SIGN UP NOW" button, and then click on the blue "SIGN UP ONLINE" (upper right side of page) since you will not have an activation code. You can also get an activation code to sign up after you've had a clinic visit.
For a super thorough description of MyChart that will answer many of your questions, click here.
For immediate access to medical records on your phone or device, search for the MyChart app and download it for free.