During normal operation (as in non-COVID-19 times), Nurseline can help you with whether to make an appointment, how to take self-care measures, prescription or medication questions and much more. Call 319-335-9704 and if we can't talk to you right away, leave a message, and a nurse will return your call as soon as possible.
RIGHT NOW, our Nurseline is open until 8 PM M-F and is focused on helping you with COVID-19 questions and concerns. You can call us or email firstname.lastname@example.org and we will get back in touch with you. We are experiencing a high call volume, so be patient, we will get back to you! Be sure to review all the information on the UI Coronavirus website, for what to do if you have symptoms or are exposed. Many of your questions may be answered there, but we are always ready to help address any other concerns you have.
Messages left after hours will be returned the following business day, but we'll be working extended hours for the near future in order to get back to you in a timely manner.
What to do after hours?
If you have an emergency, call 911. If you have a COVID exposure or symptoms question, please leave a message for Student Health to call you back, or email us. If you really need to talk to a nurse after hours you still have a great RN resource: the UIHC Integrated Call Center (ICC), a 24/7 Nurseline. Their number is 319-384-8442 and it works just like our SH Nurseline.
Student Health receives documentation of all student calls to the ICC. This is great relationship between our two offices that allows for continuity of care and follow-up. We often call students to see how they are, when we receive notification that they called the ICC but didn’t go to the Emergency Treatment Center at the UIHC. It allows us to follow up on the well-being of students who need health care when we are not open.
Other after-hour options:
- UI Quick Care: Visit https://uihc.org/ui-quickcare for locations and hours
- UI Emergency Room:
Location: University of Iowa Hospitals and Clinics, Carver Pavilion, Level 1
- Mercy Hospital Emergency Room:
Location: 500 S. Market St., Iowa City, IA